IT Support

Currently, we looking for a team member in our IT department who is ready to provide support to APS Group employees as the first point of contact.

Would you like to become a great Sys Admin?

Do you dare to script in Power Shell?

Have you troubleshot network routing?

Did you ever set up PBX / VoIP?

If you answered yes, we have for you an amazing work opportunity!

What will you do?

  • Technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Deskside end-user support, assisting users both in-person and remotely
  • Troubleshooting of problems
  • Management of internal helpdesk ticketing system
  • Management of user’s accounts and rights assignments (Active Directory and other internal systems)
  • Installation of client computers using a deployment kit
  • Maintenance of printers, conference rooms, and a VoIP telephony system
  • Maintaining of IT assets database
  • Preparation of training manuals, instructions, and delivery of user training
  • Occasional travels abroad to other APS branches if needed

What do we expect from you?

  • Pro-customer mindset
  • Relevant IT-related education (minimum secondary grade)
  • Excellent verbal and written communication skills
  • Proficiency in English both oral and written (regular communication with IT teams from other countries)
  • Minimum of two (2) years prior experience with providing end-user support
  • The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service
  • Working permit in the Czech Republic
  • What will help you to succeed?
  • Linux server administration skills
  • Any scripting experience
  • Knowledge of network protocols

What we can offer you?

  • Work in a dynamic investment group
  • International work environment
  • Possible internal and professional growth
  • Great working environment and supportive colleagues
  • Office in Prague city center
  • Meal vouchers, Multisport card

If you are interested in the position, feel free to contact me with any questions you might have.

Apply for this job

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